TECH THURSDAY: Overflowing With Potential

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EDITOR’S NOTE: BizVoice® has featured technology/innovation stories throughout its 18-year history. Look for these flashbacks each Thursday. Here is a 2014 favorite.

For many beer connoisseurs, wasting a frothy beverage is an offense worthy of hefty reprimand. But for bar owners, not getting the last drop to customers is a hit to the bottom line as draft beer generates their highest profit margin.

SteadyServ, based in Carmel, has developed iKeg™ technology, which features a sensor and a mobile app to tell those behind the bar exactly how much beer is left in their kegs. It also communicates when the beer was delivered and tapped, as well as its age. Previous order information, consumption trends and local weather forecasts also help managers monitor beer inventory and sales potential.

The SteadyServ office features an innovative backroom complete with a walk-in cooler, half filled with kegs at the time of this interview.

SteadyServ CEO Steve Hershberger attempts to illustrate the guessing game employees must play when determining keg capacity. He asks the BizVoice® team – a reporter and a photographer – to lift a keg and then estimate how full it is. This reporter confidently guesses 60%. And our photographer? “25%,” he ventures.

Mission accomplished. “A bar’s largest margin is draft beer – typically by a factor of two,” Hershberger quantifies. “So you’re guessing about what you spend the most money on and what delivers you the most product every single week.”

Read the full story online.

Learn more about the Indiana Chamber’s new Technology & Innovation Council. Our first meeting was in August, and was well-attended. Want to participate? Contact Mark Lawrance at mlawrance(at)indianachamber.com.

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TECH THURSDAY: Words of Advice from Business Founders

36886821EDITOR’S NOTE: BizVoice® has featured technology/innovation stories throughout its 18-year history. Look for these flashbacks each Thursday. Here is a 2013 favorite.

Lee Lewellen has concentrated on economic and business growth throughout a 30-year Central Indiana business career. Recently, that focus honed in on entrepreneurs – how they have grown their businesses and what they have learned along the way.

In a series of one-hour iFounders’ interviews, Lewellen tapped into the mindsets of 26 Indiana business leaders. They range from “veterans” such as Bill Mays (Mays Chemical) and Jeff Smulyan (Emmis Communications) to “newcomers” throughout the state, including Ryan Hou of LHP Software (Columbus) and Pete Bitar of XADS (Anderson).

“I was just incredibly humbled that these people who are very successful would spend an hour of their time talking about this,” Lewellen states. It was also a reminder of “how much really cool stuff is taking place in the state of Indiana, both in terms of the innovation and some of the connections these folks have all over the word in selling Indiana products, services and technologies. We kind of take it for granted.”

Lewellen points to Greenville-based Techshot, long known for its work with NASA and more recent diversification into different areas. “It’s out in the middle of nowhere doing some really incredible stuff. They’re there because Mark Deuser wanted to be close to where he grew up. You get a different geographic view of where people are doing these great things. It’s all about networks and mentoring.”

Read the full story online.

And learn more about the Indiana Chamber’s new Technology & Innovation Council. Our first meeting was in August, and was well-attended. Want to participate? Contact Mark Lawrance at mlawrance(at)indianachamber.com.

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Internet of Things Conference Highlights Connections

IndyIoT Event Invite

Did you know one of the first devices to be connected to the Internet was a toaster? In 1990, John Romkey and Simon Hacknett accepted a challenge to connect and control a toaster via the Internet. It was a groundbreaking feat 20 years ago – even though today you can buy a toaster that toasts the day’s weather forecast onto your breakfast.

While the name “Internet of Things” (IoT) was not yet coined in 1990, the Internet Toaster, as it became known, falls plainly under the construct of IoT: allowing connection between devices and the Internet, or between devices and devices, or between people and devices, etc.

The IoT has the potential to automate your house (control your thermostat remotely, or send your health vitals to your doctor just by stepping on the bathroom scale) and even link up entire city systems (correcting water quality or regulating traffic flow, for example).

Recently, John McDonald, CEO of Fishers-based CloudOne, addressed the Indiana Technology and Innovation Council’s inaugural meeting at the Indiana Chamber of Commerce and gave an example of the potential for IoT in everyday life: your car radio and picking up on the fact that it is 3 a.m. and you aren’t driving as safely as you had been earlier; there is a 24-hour Starbucks ahead and your payment information can be beamed to the store, with your favorite hot drink ready for you when you drive through.

While the possibilities might sound futuristic, Hoosier companies are already working on these technologies.

To celebrate and acknowledge the possibilities, the IndyIoT conference will take place on September 28 from 1-5 p.m. at Launch Fishers.

The conference brings together IoT innovators, and will highlight innovations through 15-minute burst presentations. Speakers include Michael Wollowski, Ph.D., Rose-Hulman Institute of Technology; Kip Tom, Tom Farms; Michael Coffey, Roche; and Robert Rodenbeck, Delta Faucet Company.

Follow along on Twitter at @IndyIOT or visit the web site at www.indyiot.com.

TECH THURSDAY: Innovation ‘Critical Part’ of Kosciusko Brand

k countyEDITOR’S NOTE: BizVoice® has featured technology/innovation stories throughout its 18-year history. Look for these flashbacks each Thursday. Here is a 2015 favorite.

George Robertson wanted to know the answer to a pretty significant question: “Why is a small city in Northern Indiana (Warsaw) the Orthopedic Capital of the World?”

When Robertson came on board five years ago as the first fulltime executive director of the Kosciusko Economic Development Corporation (KEDCo), he began researching but didn’t have to look far to determine the answer.

“You see it in the stories of the companies, DePuy Synthes, Zimmer Biomet and Dane Miller (founder of Biomet). You see a trend of innovation and entrepreneurship. … Why is one of the largest automated material handling companies – CTB Inc. – in Milford? It’s entrepreneurship and innovation. And it just struck me that that was a critical part of our brand,” he emphasizes.

Read the full story online.

And learn more about the Indiana Chamber’s new Technology & Innovation Council. Our first meeting was earlier this month, and was well-attended. Want to participate? Contact Mark Lawrance at mlawrance(at)indianachamber.com.

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TECH THURSDAY: Dow AgroSciences Helps Students Put Science on Display

dowEDITOR’S NOTE: BizVoice® has featured technology/innovation stories throughout its 18-year history. Look for these flashbacks each Thursday. Here is a 2015 favorite.

Asking 10-year-olds their opinions about school subjects sometimes can yield unenthusiastic responses.

But when questioned if she enjoys science, Kelli Woods – a fourth grader at New Augusta South Public Academy in Indianapolis – passionately nods and answers, “Yes, very much – because I get to learn about new stuff and find out how it works.”

Kelli describes the project she entered in the school’s fourth grade science fair, in which she tested how soaking white roses in colored water would impact their appearance. “My hypothesis was that the red (would make the rose change colors fastest) because it stains a lot,” she explains. “But it was actually the blue one.”

Dow AgroSciences’ Science Ambassadors gave guidance and judged the projects of Kelli and her classmates in late January in the New Augusta South gymnasium. The scene was not a unique one as Dow’s brigade of over 300 staffers volunteer their time each year, often on nights and weekends.

Last year, the ambassadors visited over 25 schools during about 75 events. Dow developed the program a decade ago, but added a major emphasis in 2012. Since then, officials estimate the company’s outreach efforts to promote science, technology, engineering and mathematics (STEM) education have impacted more than 4,200 teachers and almost 200,000 students.

Read the full story online.

And learn more about the Indiana Chamber’s new Technology & Innovation Council. Want to participate? Contact Mark Lawrance at mlawrance(at)indianachamber.com.

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TECH THURSDAY: First Technology & Innovation Council Meeting a Success

Over 100 Hoosier innovators and leaders joined us for the first ever meeting of the Indiana Technology & Innovation Council Tuesday. Here are some pictures from the gathering, held in the Indiana Chamber Conference Center in Indianapolis, along with a summary and next steps:

pic4Indiana Chamber of Commerce VP Mark Lawrance is leading the Chamber’s efforts in bringing the council together to help Indiana’s tech ecosystem move forward in a unified manner.


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Bill Soards of AT&T addressed the crowd, relaying lessons he learned about entrepreneurship and the tech sector while working in Colorado.


pic3John McDonald of CloudOne led the discussion about policy priorities, sharing captivating stories from his experiences and gaining valuable feedback from those in attendance.


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John Wechsler of Launch Fishers has become one of the state’s go-to mentors and leaders for entrepreneurship.


pic5 The crowd included representatives from Indiana’s K-12 and college education sectors, including Allison Barber of WGU Indiana.


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Ian Steff of the Indiana Economic Development Corporation also addressed the crowd. We’re grateful for the IEDC’s commitment to helping create more high-paying jobs in the Hoosier State via tech and innovation.


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Indiana Business for Responsive Government’s Jeff Brantley discussed the role legislators can play in helping Indiana’s tech sector thrive.

Telemedicine Law Now Officially in Place

Virtual doctor measures blood pressure

The new telemedicine law went into effect July 1. The legislation (House Enrolled Act 1263), authored by Rep. Cindy Kirchhofer (R-Indianapolis), was enthusiastically supported by the Indiana Chamber because it increases access to care and potentially could reduce costs. Prior to the bill’s passage, Indiana was one of only four states that had not adopted telemedicine legislation.

Telemedicine is defined as the delivery of health care services using electronic communication and information technology, including: secure videoconferencing; interactive audio – using store and forward technology; or remote patient monitoring technology between a provider in one location and a patient in another location. Physicians, physician assistants who have authority to prescribe, licensed advanced practice nurses who have authority to prescribe and optometrists are all authorized to utilize telemedicine.

To provide the telemedicine service, a provider must have established a patient-provider relationship. In that patient-provider relationship, the provider, at a minimum, must obtain the patient’s name and contact info and location; disclose the provider’s name and title; obtain informed consent; obtain the patient’s medical history and other information to establish a diagnosis; discuss that diagnosis with the patient along with the evidence for and risks and benefits of various treatment options including when it is advisable to seek in-person care. The provider must also create and maintain a medical record for the patient and notify the patient’s primary care physician; issue proper instructions for appropriate and follow-up care and provide a telemedicine visit summary to the patient, including any prescriptions.

The law allows for a provider to issue a prescription through telemedicine even if the patient has not seen the provider in person previously as long as: the provider has satisfied the applicable standard of care in treating the patient; the issuance of a prescription is within the provider’s scope of practice; and the prescription is neither a controlled substance nor an abortion-inducing drug. At this time, the law prohibits ophthalmic devices such as glasses, contact lenses or low-vision devices.

An out-of-state provider may conduct telemedicine business in Indiana but must certify to the Indiana Professional Licensing Agency that it agrees to be subjected to the jurisdiction of the courts of law of Indiana and all substantive and procedural laws concerning a claim against the provider.

There was concern during session about liability in providing telemedicine services. Therefore, the General Assembly included a provision that if a provider provides telemedicine services then that provider would be held to the same standards of care as if the health service was provided in an in-person setting.

Regarding the aforementioned prohibition against providing eye glasses and contact lenses, the Indiana Chamber has recently been in discussion with a company that would like to have that provision changed during the next legislative session. This company says it has the capability, via the Internet, of providing a refractive eye exam as accurate as one completed in the doctor’s office. The way the law stands currently, this telemedicine company (based upon its business model) would be prohibited from conducting any business in Indiana.

Indy’s WebLink Celebrates 20 Years Serving Chambers, Associations

weblinkIndianapolis-based WebLink celebrated its 20th anniversary this week. The company provides innovative software and technology solutions for associations and chambers of commerce. A release has more:

“This has been quite a ride,” said DJ Muller, founder and president/CEO. “We’ve not only kept up with the speed of technology, we’ve been ahead of it all the way. WebLink is in an excellent position to continue to grow and succeed in the years ahead.”

“Built on innovation and exceptional customer service, WebLink is a seasoned technology company that runs like an entrepreneurial start up,” said Scott Webber, board member. “They’ve always had the ingredients of a burgeoning technology company.”

A brief history
WebLink began as a provider of software specifically designed for chambers of commerce. The company has since expanded to serve all types of associations, including builders and contractors, housing, healthcare, hospitality, trade, and transportation, and today, has clients in 490 cities and four countries.

Its signature association management software, WebLink Connect™, has more than 15,000 users and 10 million profiles. More than 170 new features were released to the software in the last year, which enables clients to manage members, prospects, events, websites, finances, and communications—all in one place. A new online community for users will be launched later this month.

The company also offers a slate of webinars, eBooks and other online resources, training events, and a certification program.

Today, approximately 800 member-based organizations, more than half of which are chambers of commerce, use WebLink’s cloud-based software-as-a-service solution. The company boasts an astonishing year-to-year average customer retention rate of 94 percent and customer satisfaction rating of 95 percent.

A strong tech neighborhood
WebLink is active in a strong and growing neighborhood of technology providers. High-tech software and services employment grew 18 percent in Indianapolis from 2012 to 2014—the eighth-fastest rate among the 30 cities surveyed. Multiple marketing and technology companies, including Salesforce and Appirio, have recently announced relocations or expansions into the area.

“It’s great to be in a hub of innovation,” said Muller. “Being close to and working with other marketing and technology companies keeps us on our toes and always looking ahead.”

Recent growth
The company grew new customer sales by 63 percent in 2014, earning a coveted TechPoint MIRA Award in Tech Sales and Marketing. Last year, WebLink secured $1.54 million of funding to expand into trade and professional association markets and further its position as a premier provider of association management software.

TECH THURSDAY: Scott Dorsey: Business Leader of the Year

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EDITOR’S NOTE: BizVoice® has featured technology/innovation stories throughout its 18-year history. Look for these flashbacks each Thursday. Here is a 2012 favorite.

Speaking with those who’ve risen with the tide of Indianapolis-based e-mail/digital marketing juggernaut ExactTarget, a unique picture is painted of CEO Scott Dorsey’s leadership style.

“One of the things I’ve always found so impressive is that he’s an atypical CEO,” asserts director of product management Joanna Milliken, who holds the distinction of being the company’s first official hire in 2001. “When you think of these hotshot CEOs who are very verbose or demanding, (he’s different because) he’s unassuming and has an amazing balance.

“He’s an incredible risk taker, but he’s not rash. He’s compassionate, but he’s not emotional. He can be both very strategic and knows when to jump in and when to be tactical. That’s a combination you don’t often find.”

Dorsey remembers the company’s humble beginnings, striving to emerge at a precarious time for Internet businesses.

“The Internet bubble had burst; money was not flowing into Internet companies,” he conveys. “We were three entrepreneurs with no software experience. The capital-raising process was really difficult. We went down the friends and family route. It was great, but a little unconventional.”

He adds that building software products with no technical background was a challenge, and the trio was fortunate to find strong developers to help with the early generations of the product.

“We really bootstrapped the company; it was thinly capitalized,” Dorsey offers. “Three of us worked without salaries for nearly the first year we were in business. We were incredibly frugal and watched every dollar very carefully. We didn’t have much to work with. That was a good thing though, because we had to be very sales driven, and built a small product – small enough that we could start to sell it and deliver value in many ways.”

Read the full story online.

Learn more about the Indiana Chamber’s new Technology & Innovation Council. Want to participate? Contact Mark Lawrance at mlawrance(at)indianachamber.com.

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