Back to Work: From ‘Intern’ to ‘Return’

Our Indiana INTERNnet program has been touting "returnships" the last several years. The benefits are plentiful for both employers and those seeking to re-enter the workforce.

Check out some analysis below from the Challenger Gray & Christmas outplacement and consulting firm:

“Employers are consistently wary of employment gaps brought on by a layoff, parenthood, or some other life event that prohibits working. A ‘returnship’ for former or transitioning professionals with otherwise sterling employment records, but prolonged unemployment, solves this issue,” said John A. Challenger, chief executive officer of global outplacement and business coaching consultancy Challenger, Gray & Christmas, Inc.

“Candidates, such as returning mothers or retirees, who have been out of work for six months or longer are perceived as having outdated skills.  As a result, they are often screened out early in the recruiting process.  A ‘returnship’ on a resume shows the employer that the candidates are willing to learn, have updated training and recent on-the-job experience, making them much more marketable,” said Challenger.

“The benefit to companies, unlike with entry-level interns, is that returnees can be assigned more complicated projects depending on their previous industry experience and set of skills.”

According to an article in the Harvard Business Review, Goldman Sachs offered an 8 week paid “returnship” for non-client facing departments in 2008. The effort resulted in 6 hirings from the 11 attendees. Since then, the program has grown to include positions nationwide and helped 120 individuals return to the workforce, according the company’s 2011 Environmental, Social and Governance Report. Moreover, those enrolled took on advanced tasks, such as developing training programs or creating mechanisms for client confidentiality.

“Companies would be wise to invest in ‘returnship’ programs in order to find and develop the right talent for their organization, which does not always mean the youngest or most malleable. Older professionals, returning mothers, and veterans already have the on-the-job experience most internships are created to impart on college-aged job seekers,” said Challenger.

“Professionals interested in pursuing this sort of opportunity should not sit back and wait for a company to develop a ‘returnship’ program. Request meetings with high-level executives at companies that interest you and suggest starting such a program yourself. If you can convince one company of the benefits, others may follow suit.

“Professionals should treat the process as a constant interview. Take initiative, show how you can benefit the company, befriend those who are already employed with the organization, always be on time and professional, and seek feedback,” offered Challenger.
 
# # #
 
Who Benefits From “Returnships?”

The Returning Parent – Mothers and fathers who have left the job market to raise a family often return to biased employers who are wary of their skill sets and absence from the workforce.

Transitioning Military – Former military have extensive on-the-job training in new technology, leadership development, and discipline, but lack experience with corporate culture a “returnship” would offer.

Older Workers – Older professionals have to deal with age discrimination, as well as potential gaps in employment.

Expatriates – Workers going to other countries for employment would gain necessary and helpful experience in another culture.

Long-term Unemployed – Whatever the reason for the employment gap, a “returnship” would revitalize a resume.

Employers – Recruiting interns who already have extensive on-the-job experience is valuable for any employer, as these professionals are ready to hit the ground running and take on meatier tasks.
 

Former Chamber President John Walls a True Leader

Although my tenure at the Indiana Chamber started in 1998 (some five-plus years after John Walls had retired as president of the organization), I had the pleasure of getting to know and work with John a few short years later. John had authored an informal history of the Chamber and I was honored to work as his editor as we compiled his research and commentary into a publication that is still used today to inform new board members and others about the association.

John passed away last Friday at the age of 86. I continued to see John and wife Phyllis (65 years together) most years at the Chamber's Annual Awards Dinner. John was particularly passionate about this organization and its important role in the state. Thank you, John, for your leadership and all you did for the Chamber.

The following was shared with Chamber members:

John Walls, the fifth of seven presidents of the Indiana Chamber of Commerce during its 91-year history, passed away May 31 after a brief illness.

John, 86, served as the Chamber’s chief executive from 1977-1992. It was his second stint at the organization as he had been a research assistant from 1950-1952 in his first job after college.

“The Indiana Chamber continued its growth and provided even greater service to its members under John’s leadership,” says current Chamber President Kevin Brinegar. “John enjoyed a distinguished career in public service before coming back to the Chamber and provided excellent counsel following his retirement. He remained passionate about this organization, including authoring an informal history in 2000. I will miss seeing him at our Annual Awards Dinner, which he and wife Phyllis attended regularly.”

Information about John’s career, including his role as senior deputy mayor of Indianapolis for Richard Lugar, is available in his obituary.

Among the many accomplishments during his tenure as president:
• Strategic planning efforts and enhanced involvement of volunteer board leaders
• Increased emphasis on economic development and environmental issues, as well as a renewed focus on education
• Creation of new entities: Indiana Small Business Council, Indiana Legal Foundation and the Chamber’s own Foundation to support the research needed to improve the state’s business climate
• Expanding the Chamber’s service to its members through employee training seminars, regulatory compliance publications and the IndianaNet legislative information system

In the conclusion to his book about the Chamber, Wall writes: “The men and women who have served in either paid or unpaid leadership roles have been primarily responsible for creating and perpetuating this effective organization. The final truth is that there would have been no Indiana Chamber of Commerce without generations of leaders. And the answer to “What of the Future?” is that the Chamber will be there as long as capable leadership exists.”

Our New Intern Awaits Summer of Learning

Going into the final stretch of my junior year of college, I faced a slight glitch in my summer plans…no internship and no job. I did not have any plans for the summer. I knew that the internship I had during second semester of my junior year would soon be coming to a close, yet I had failed to make plans for what I would do this summer.

I knew that I wanted to spend the summer at home with my family, instead of with my friends in Milwaukee at Marquette University, so I went to Google, where I found Indiana INTERNet. I was able to easily search for internships in the Indianapolis area and in the field that I wanted to work in.

I started applying for anything that was still open, and eventually ended up applying for about a half dozen positions, and not even 24 hours after applying I heard back from the Indiana Chamber of Commerce. I couldn’t believe that I was already starting the interviewing process, and that it might actually be easier than I thought to get an internship for the summer, even with a late start.

So, here I am, about a month later, sitting in the Indiana Chamber as a part-time communications intern, and I couldn’t be happier. I am only in the office two days a week, and I am learning valuable information that can be used as I pursue a future in public relations. What more could I ask for?

In the two days that I have been working, I already feel as though I have learned a lot by sitting in on meetings and interviews conducted by the BizVoice magazine writers. I have even written a couple of press releases, edited an article and put together fact sheets for an upcoming Chamber event.

I think the one thing that I will enjoy the most about this internship is that I am getting a taste of what it will be like after graduation next May. I work in a cubicle, and I have an hour and 15 minute commute. I am enjoying the “adult life.”

I am looking forward to an unforgettable summer of great experiences and learning at the Chamber. I may not have a summer of fun in the sun like some of my friends, but I am glad to be here – and most importantly, I can’t wait to see what else this internship has in store for me.

Indiana Vision 2025 Report Card

Chamber President Kevin Brinegar recently spoke with Inside INdiana Business about our Indiana Vision 2025 Report Card, which was unveiled this week. See the video. Additionally, here is a link to the report card itself, and below is a summary of the findings:

A snapshot of where Indiana ranks nationally in 60 key economic measurements was released today by the Indiana Chamber of Commerce. The report includes revealing outcomes both for areas in which Indiana is doing well – regulatory freedom and small business survival, for example – and where improvement needs to take place – such as post-secondary education attainment and the state’s poverty rate.

This report is the next step in Indiana Vision 2025, a comprehensive, multi-year initiative to provide leadership and a long-range economic development action plan for Indiana. It marks the start of the Indiana Chamber examining key metrics at two-year intervals through 2025, covering progress in four critical areas: Outstanding Talent, Attractive Business Climate, Superior Infrastructure and a Dynamic and Creative Culture.

The overriding message, says Indiana Chamber President and CEO Kevin Brinegar, is that the state cannot afford to rest on recent laurels like the education reforms of 2011 and instituting a right-to-work law in 2012. "We can’t be fatigued by the effort or take a break on improving Indiana. Other states and countries are moving at a fast pace and we need to remain competitive in order to have a prosperous environment for our citizens."

And in areas where Indiana is currently lagging, change will not happen overnight, Brinegar cautions. "It will take a robust effort by like-minded groups to affect both policy and societal changes that impact these metrics. Significant advances by Indiana also can be undone through inattention, poor policy choices or the dramatic actions of other states and nations."

While passing good public policies, where appropriate, are one element of this larger picture, Brinegar asserts the key is implementation. “There has been no better example of that than education reforms. Too much time, money and effort has been spent the last two years on efforts to reverse 2011 achievements (school choice voucher program, charter school expansion) rather than ensuring these are implemented at the highest level to assist Hoosier students and families.

"Our No. 1 priority has to be investing in the education, knowledge and skills of Hoosiers. Our goal is to achieve prosperity and cultivate a world-class environment full of opportunities," he concludes.

When it comes to the report card’s specific ratings, the most progress has been made in building an Attractive Business Climate. Indiana is at the very top for the regulatory freedom index and in the top five of the small business survival index. (Separately, Indiana’s business climate was recently ranked fifth best nationally and best in the Midwest by Chief Executive magazine).

Indiana has also enjoyed advances regarding its Dynamic and Creative Culture – most notably jumping into the top 10 for business research and development.

Further work, however, is needed in producing Outstanding Talent. More Hoosiers attaining associate’s degrees and higher plus focusing on early education are among the keys. A disturbing placement is Indiana’s poverty rating. Indiana has gone from having the 12th lowest poverty rate in the nation in 2000, to 32nd in 2005 and now 35th in 2011.

"This illustrates the sad reality for some of our citizens and emphasizes why workforce training, sending children to pre-school, completing high school and beyond are so vital. Only when we put greater focus on these activities will we have a significant impact on moving people out of poverty," Brinegar surmises.

Meanwhile, Indiana’s Superior Infrastructure driver has been an advantage for the state, but the dynamic surrounding road funding and energy costs is changing. Case in point: Indiana is trending in the wrong direction for affordable electricity, dropping to 19th in 2011 (was 11th in 2000 and 12th in 2005).

A summary of Indiana’s top and bottom rankings, the biggest gains and drops, plus the goals established for each is available at www.indianachamber.com/2025. The report card, the Indiana Vision 2025 plan and additional information are also available at that site.

Writing is the Right Stuff for This Guy

I came to the Indiana Chamber slightly more than 15 years ago partially out of a desire to return to my writing roots. Newspaper reporting and other writing had evolved into managerial duties that primarily included editing and page layout (that's another story for another time).

The writing part started on Day 1 and has never really stopped. If variety is the spice of life, I can skip the spice aisle at the local grocery. Fifteen years of BizVoice magazine have delivered numerous story opportunities on subjects ranging from education and taxes to economic development and business success stories.

But we do a lot more at the Indiana Chamber, which involves many forms of writing. Some of the ongoing projects/initiatives that we're working on for our members and investors:

These are a few example of what keeps life interesting around here. Not to mention the scripts, presentations, press releases, fact sheets and other items that help achieve the Chamber mission.

The 2013 Best Places to Work in Indiana Are …

We're in the process of putting the finishing touches on the Best Places to Work issue of BizVoice magazine. What can I tell you that won't spoil the secret of where the 100 companies on the list are ranked in each of the four categories?

  • The 100 companies are a record, topping the 70 honored in each of the last two years. There's room for plenty more. If you apply and meet the Best Companies Group criteria in your benefit offerings — and more importantly in the eyes of your employees — you can join the fun
  • There are four categories, based on number of U.S. employees, in 2013 (and in ensuing years)

But you knew that already. What will you be able to read in this BizVoice?

  • Info about all 100 winners
  • In-depth profiles of the top three in each category
  • Columns from five honorees on what it means to be a Best Place to Work and how their organization has benefitted from previous recognition
  • Employees from 10 more businesses on the list, telling what they enjoy most about coming to work every day and which company perk is their favorite
  • A roundtable discussion with four companies that did not make the list in 2012
  • How some try to deal with "turning off the technology" and creating an even stronger work-life balance
  • Summary results from both the employer questionnaire and employee survey

For the rest, you will have to wait for the May 2 awards dinner at the JW Marriott, when 1,200 friends join us for a true Indiana business celebration. BizVoice will be online late that evening with the print edition on the way to your mailbox.

And if you're wondering why your company wasn't included — it probably didn't apply. The applications for 2014 begin in August. Learn more.

Do It Best Does It Right

Headquartered in Fort Wayne, Do It Best Corp. employs over 1,400 full-time staffers and can boast over 4,000 member locations throughout the United States and 53 countries. The lumber/hardware/building materials distributor's web site explains why it was founded back in 1945:

Do it Best Corp., formerly known as Hardware Wholesalers, Inc. (HWI), began as the vision of Arnold Gerberding. Born in Fort Wayne, Indiana, in 1900, Gerberding worked in the hardware business from the time he graduated from high school in 1919. Working as a buyer, he faced many challenges and frustrations getting products at good prices to compete with the popular and rapidly growing catalog and retail chains like Sears, Roebuck and Co. and Montgomery Ward, Inc.

The company also believes in community service. Here are some examples of how Do It Best Corp. gives back to the communities it serves:

Big Brother, Big Sisters 
Do it Best Corp. has been involved for many years with Big Brothers Big Sisters, particularly in the Lunch Buddy program. Do it Best Corp. president emeritus Don Wolf was a co-founder of the Northeast Indiana chapter of BBBS. Both Don Wolf and Do it Best Corp. president emeritus Mike McClelland have served on BBBS’s national board of directors, as has Bob Taylor, our current president and CEO.

United Way
Do it Best Corp. has long been a strong supporter of the United Way. Staff participate in annual pledge drives to help fund the organization’s endeavors. The United Way partners with community groups and volunteers to help children, families, seniors, and people with disabilities improve their lives by helping to meet their basic and emergency needs.

Junior Achievement
Junior Achievement helps young people understand the economics of life through hands-on experience. JA brings the real world to students, opening young minds to their potential. Many Do it Best Corp. employees donate time and effort to helping today’s youth better understand today’s business environment, either by serving on the local board or by working as volunteer teachers. Do it Best Corp. also sponsors the Do it Best® store in the Fort Wayne Exchange City program, a miniature town in which local youth elect a mayor and operate businesses.

Study Connection
In 1989, Do it Best Corp. president emeritus Don Wolf founded the Study Connection program, a volunteer-based effort that provides tutoring and mentoring for young people in need. This nationally acclaimed program is now being duplicated in communities across America. For one hour each week during the school year, Do it Best Corp. staff volunteers meet one-on-one with local elementary school students identified by their teachers as needing extra assistance. Each year, teachers and volunteers nominate outstanding student participants for Don Wolf awards. Do it Best Corp. has long supported the growth and development of this program, and offers its Fort Wayne facility for on-site education.

Start! Heart Walk
The Start! Heart Walk is a non-competitive walking event to benefit the American Heart Association. Participants in local walks around the country raise funds for heart disease and stroke research and education; 150 Do it Best Corp. staff, along with family members and friends, participate each year, raising tens of thousands of dollars in pledges.

Relay for Life
The American Cancer Society Relay for Life is a team event that raises money for the American Cancer Society’s research and education efforts. Do it Best Corp. employees from both corporate headquarters and the retail service centers have participated in local Relay for Life events for many years.

Habitat for Humanity
In 2004, Do it Best Corp. selected Habitat for Humanity as its cause of choice. Habitat’s mission is to eliminate substandard housing around the world by providing decent, affordable shelter for those in need.

Congrats to Midwest Presort

Midwest Presort — a Chamber member and company we use for many mail projects — was selected as a National Postal Forum Award winner for 2013 in March.

Representatives from the company attended the National Postal Forum in San Francisco, and Midwest Presort was one of only 18 organizations to be recognized nationwide for innovation in mailing technology and use of USPS products and services. Other winners this year included AT&T, CVS Pharmacy, Apple, Capital One Financial Corp., eBay and the state of Colorado, among others.

"It was an honor to represent our state and our customers at this year’s event," says Mark Scales, vice president of sales and operations. Scales is pictured accepting the award (center).

Congrats to an impressive Indiana company and a valued partner.

Learn more about Midwest Presort at www.midwestpresort.com.

Nate Silver Breaks Down March Madness

Your office may face a hit to productivity this week as staffers scramble to fill out March Madness brackets. Not here of course; we at the Chamber remain dutifully focused. For example, I'm writing this important blog … about college basketball.

Analyst/number cruncher Nate Silver gained a great deal of acclaim during the 2012 election by accurately predicting President Obama's return to the White House (although he also has a reputation for fantasy baseball prognosticating). So now he takes a crack at the 2013 NCAA tournament. Here's an excerpt, but read the entire piece for A LOT more detail:

Even before the N.C.A.A. men’s basketball tournament bracket was announced on Sunday, there was plenty of discussion about how much parity there was in this year’s field. The chatter only increased after Louisville, the No. 1 overall seed, was placed in a brutally tough Midwest region that also includes Duke and Michigan State.

This condition is nothing new, however. Parity has been the rule for some time in the N.C.A.A. tournament.

Louisville is in fact the nominal favorite to win the tournament despite its tough draw, according to the FiveThirtyEight forecast. Still, Louisville has only a 23 percent chance of doing so, just ahead of Indiana at 20 percent.

In 2012, the FiveThirtyEight formula listed Kentucky as the tournament favorite. That call looks prescient since the Wildcats went on to win. Still, the result involved as much luck as skill, since the forecast gave Kentucky just a 27 percent chance of winning, only modestly better than Louisville and Indiana this year.